Our Policies

Salon Etiquette

  • All services are by appointment only.

  • All booking fees are nonrefundable.

  • Cancellation/Rescheduling must be made within 24 hours of your appointment in order to avoid the cancellation $65 fee.

  • No Shows must pay the full cost of the missed appointment in order to book again. More that one No Show can lead to dismissal as a client.

  • If you are going to be more than 15 minutes late for your appointment, you must call to let us know.

  • You must attend all appointments alone. Only children receiving a service are to attend appointments.

  • We accept Zelle, Venmo, Credit/Debit Card, and Apple Pay as forms of payment. Zelle is our favorite!

  • A Shampoo is complementary with maintenance appointments.

  • If you are in a hurry and need to skip the shampoo service, you must shampoo within 24 hours of the appointment so that we can work on clean hair. If your hair is not clean, we will need to shampoo you, or you can reschedule when you have more time.

  • We’re human, and things happen. If we are running behind 30 minutes or more, we will contact you to let you know. This will either be by text or a “Reschedule” notification that simply states a time change.

  • There are no half appointments. If you book an appointment and have to leave early, you will still owe the full amount of the service.

  • Lok Lovin’ is a pleasant and professional environment. All clients are expected to conduct themselves in the liking.

  • Limit the amount of belongings you bring to your appointment. This is your time to relax, so no need for all the extra.

  • Lok Lovin’ reserves the right to terminate services with any client, at any time, for any or no reason.

 
 
A natural hair stylist examining her clients sisterlocks.
 
 

Frequently Asked Questions

  • Start by doing a bit of light research to see what type of loks you’d like. Then, book a Consultation! Consultations are a great way to get educated and ask the questions you have all at once. Whether you decide to go through with the service or not, at least you’ve become informed and can make a great decision when you’re ready. Another benefit to Consultations is you will receive test loks and a custom price point for your journey. Schedule a consultation today!

  • 3-4 inches of new growth is recommended to start a lok journey. If you have relaxed/chemically processed hair, the hair can still be locked with 3-4 inches of new growth.

  • If you are wanting to start a new lok journey (Starter Lok Consultation), you can expect to have your clean hair examined, ask questions, receive test loks and a price point that is good for 30 days.

    If you already have loks and are wanting to transfer to Lok Lovin’ (Transfer Consult), you can expect to have your clean loks examined, ask and answer questions about your lok journey so far, and receive a price point for the maintenance of your loks at Lok Lovin’.

  • Click Here for more information about consultations.

  • Embarking on your Loklovin’ journey can cost anywhere between $300 to $10,000 and beyond. The pricing is influenced by various factors, including hair density, length, and the specific craftsmanship required.

    Schedule a consultation today to receive personalized answers to your specific questions.

  • Credit/Debit Cards, Zelle, Venmo, Apple Pay, Cash

  • No.

  • Yep!!!

  • No. All services are by appointment only.

  • Yes, we do! Come get loved on.

  • Yes! Lok Lovin’ offers Extensions on a case by case basis. We specialize in all types of loks, but not every type is suitable for all clients. Schedule a Consultation to discuss options that are best for you!